How to cancel Netflix

Netflix has no contract: you can cancel anytime online in under a minute, with no fee. You keep watching until the end of the billing period you already paid for.

Key facts

Difficulty
Easy
Method
Online
Notice
None
Equipment to return
No

Cancel Netflix step by step

  1. Sign in at netflix.com in a browser.
  2. Go to Account → Cancel Membership.
  3. Confirm with Finish Cancellation. You keep access until the end of the billing period.

Billed by your cable or phone provider, or by Apple/Google? Cancel there.

Good to know before you cancel

  • Billed by your cable, internet or phone provider, or by Apple/Google? Cancel with them — Netflix.com won't show a cancel button.
  • Your profiles and viewing history are kept for a while if you come back.

Netflix cancellation letter template

Netflix normally cancels online. This request is your backup if the online flow doesn't work or you want dated proof.

Jane Doe · 123 Main St · City 12345

Netflix, Cancellation address from your agreement

Re: Cancellation of subscription — account [your account number]

To whom it may concern,

I am writing to cancel my Netflix subscription (account / member number [your account number]), effective immediately, or at the end of the current billing period if that is required.

Please stop all recurring charges to my payment method as of the effective date, and send me written confirmation of the cancellation, including the date it takes effect.

I am exercising my right to cancel under the Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403), which requires sellers to provide a simple way to stop recurring charges. Please do not condition this cancellation on a phone call, a retention offer or any other step.

If I am charged after the effective date, I will dispute the charge with my bank or card issuer.

Thank you for processing this request.

Sincerely, Jane Doe

Generate this request as a PDF with my details

Netflix cancellation FAQ

Does Netflix refund the current month?

No. You keep access until the end of the paid period, but partial months aren't refunded.

Does deleting the app cancel Netflix?

No — you have to cancel from your account.

See also

Paying for more than Netflix?

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Steps compiled on a best-effort basis and may change. Always check the terms of your agreement. Not legal advice.